Adventure Activities In Nairobi

Booking my travel experience through Tratoli, I had high expectations for the trip. Unfortunately, I encountered several issues during my journey that didn't meet those expectations. Despite confirming my reservation, Tratoli did not provide me with a comprehensive itinerary; I only received the initial voucher from TripAdvisor. When I attempted to clarify details such as the room type via WhatsApp, the communication was disappointingly terse and unhelpful, often only receiving one-word responses like "OK" that left my questions unanswered. This lack of clear communication left me concerned about the reliability of the pickup service; thankfully someone did arrive at our hotel as scheduled. The transport provided was a minivan which we shared with five other guests. Along with the driver and a cook, who joined us from Nairobi and remained for the entire trip, our group totaled nine people. Although the other passengers turned out to be great company, the driver, Moris, was less engaging. He seemed uninterested in his role as a guide, rarely offering insight or stopping for us to observe wildlife unless prompted. It was also a struggle for seven adults to comfortably view the savanna from the top of the van—a vehicle better suited for a maximum of six guests. Regarding accommodation, Tratoli selected options that were conspicuously budget-conscious, which likely explained the constant presence of our own cook. Despite his impressive skills, the cook had to work with limited resources. Had we known about the modest lodging in advance, we would have preferred the option to upgrade for additional comfort. Travel logistics were further complicated when we had to detour near Nairobi to drop off some passengers before continuing to our next destination, Lake Nakuru. This added considerably to our travel time. In light of these experiences, I do not plan to book with this travel agency again. Their service did not align with the quality and seamless experience I anticipated when I initially planned my trip.

2018-09-11

Embarking on a safari adventure through Tratoli has been an outstanding experience - it's one I would wholeheartedly recommend to anyone considering a wildlife journey. A top tip for future travelers: bring only the essentials and leave space for goodies like toys, sweets, and balloons to delight the local children. Our guide, Albert, was a remarkable host and a wealth of information. He transformed his safari truck into our cozy mobile base, generously providing us with ample water and insightful details about every creature we encountered. His deep familiarity with the terrain proved invaluable as we sought out the natural wonders of the animal kingdom. With Albert's expertise, we never felt rushed, yet he was adept at navigating us swiftly to each awe-inspiring destination. For a memorable and enlightening safari experience, look no further than the services provided by Tratoli. - Liam

2023-11-06

I had an enlightening experience learning about coffee from an expert agronomist during my well-planned excursion, thanks to the travel package I secured with Tratoli. Timeliness was impeccable with the driver punctually picking me up and ensuring a smooth return to my accommodation. Expertly navigating the roads, the knowledgeable driver adeptly bypassed any traffic, enhancing our journey. The price point of this service felt appropriate and competitive within the market. Throughout the trip, the engaging driver provided delightful conversation, adding to the overall enjoyment. Additionally, the picturesque vistas of the farm were truly captivating, making for a trip that was both educational and pleasurable.

2022-10-28

Embarking on an unforgettable 10-day adventure to Kenya in January 2024, my party of three experienced the trip of a lifetime, seamlessly arranged by Tratoli. We were graced with the opportunity to explore the iconic Masai Mara and the serene Naivasha, among other remarkable destinations. Our warm reception by the highly professional and amiable guide, George, commenced at the airport, where he promptly escorted us in a Land Cruiser for the safari excursions. Travelers seeking expert guidance on their wildlife tours should undoubtedly request George for a truly personalized experience. His expertise alongside the plush accommodations, particularly the soap hotel in Naivasha, enhanced our journey. While the two nights spent in Masai Mara were satisfactory, a word to fellow travelers: consider extending your stay in Naivasha beyond a single night to fully embrace the splendor of the surroundings. With a well-crafted itinerary by Tratoli, this travel experience stands out as nothing short of perfect.

2024-02-23