Privacy Policy

This Privacy Policy explains how Tratoli Management Private Limited (“Tratoli”, “we”, “us”) handles personal information collected through tratoli.com and our booking, quote and support channels.

By using our website or sharing your details with a travel expert, you agree to the practices described here.

Details you give us directly: name, email address, phone number, travel dates, destinations, group size, budget and any preferences you share when requesting a quote, signing up or contacting us.

Information collected automatically: device and browser type, pages viewed, and approximate location, gathered through cookies and similar technologies to keep the site working and understand how it is used.

To prepare and send tailored travel quotes, confirm bookings, and provide customer support.

To operate and improve the website, personalise the packages we surface, and communicate trip updates or offers you have asked to receive.

To meet legal, accounting and regulatory obligations.

To fulfil a booking we share only the details needed with airlines, hotels, transfer providers, activity operators and our destination management partners.

We do not sell your personal information. We may disclose information where required by law or to protect our rights.

We use essential cookies to run the site and analytics cookies to measure usage. You can control cookies through your browser settings, though some features may not work without them.

We apply reasonable technical and organisational measures to protect your information, and retain it only as long as needed for the purposes above or as required by law.

You can request access to, correction of, or deletion of your personal information, and opt out of marketing messages at any time. Email booking@tratoli.com and we will respond within a reasonable period.